Office Address: UK Office:
Newcastle Enterprise Centres,
6 Charlotte Square, Newcastle upon Tyne NE1 4XF

Contact: Call +44 191 338 7830 or


Soundbitelearning UK Ltd is a company registered in England & Wales (registered number 05921961).
Registered address: Newcastle Enterprise Centres, 6 Charlotte Square, Newcastle upon Tyne, NE1 4XF.
VAT number: GB 916 2467 21

  •  Introduction

1.1.    The first time a definition is used in this licence it is in bold type. Definitions are set out at condition 18.

1.2.    The gcsepod products and gcsepod website are owned by Soundbitelearning UK Limited. We are a limited company registered in England and Wales under company number 05921961 and have our registered office at Newcastle Enterprise Centres, 6 Charlotte Square, Newcastle upon Tyne, Tyne and Wear, England NE1 4XF, which is also our trading address. Our VAT number is 916 2467 21.

1.3.    These terms together with the order form and any special terms(the licence) set out the basis on which you may make use of gcsepod.

1.4.    Please read the licence carefully before you start to use gcsepod. By using gcsepod, you indicate that you accept the licence and that you agree to abide by it. If you do not agree to the licence, you may not use gcsepod.

  1.  Grant and scope of licence

2.1.    In consideration of payment by you of the licence fee, and subject to you agreeing to the restrictions in condition 3 and the other terms of the licence, we hereby grant to you a non-exclusive, non-transferable licence to use gcsepod in your country for the term.

2.2.    You may, during the term:

2.2.1.    permit users to log in and watch gcsepod content from school/college or home for your establishment’s internal educational and non-commercial purposes;

2.2.2.    permit users, within the restrictions set out at condition 3 and condition 7 below, to download material from gcsepod (gcsepod downloads) to computers, iPods or other similar portable mobile devices;

2.2.3.    permit users to use any other gcsepod products in accordance with the applicable special terms; and

2.2.4.    benefit from any updates to gcsepod we may provide from time to time.

  1.  Your obligations

3.1.    You shall:

3.1.1.    ensure that you complete the order form accurately;

3.1.2.    ensure that the person signing the order form is authorised by the establishment’s senior management or other appropriate body to enter this licence on your behalf;

3.1.3.    keep an accurate and up-to-date record throughout the term of:    the users that you authorise to use gcsepod;    remote users and the remote access use made by them of gcsepod; and    registered users, which gcsepod content they download, and the time/date of those gcsepod downloads

3.1.4.    expressly prohibit registered users from sharing their logins;

3.1.5.    require registered users to select a secure password which they  change when reasonably requested by us or by you, and which they keep secure and

3.1.6.    keep gcsepod downloads secure from unauthorised access;

3.1.7.    keep our copyright notice on all gcsepod downloads; and

3.1.8.    supervise and control the use of gcsepod to ensure it is used in accordance with the licence.

3.2.    You shall not:

3.2.1.    attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion
of gcsepod in any form or media or by any means, except to the extent expressly permitted by this licence or which must be allowed by law; or

3.2.2.    download gcsepod content and place it on your establishment’s VLE, Intranet, website or any other media from which students or staff can download directly, except with our express written permission; or

3.2.3.    attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of gcsepod except to the extent which must be allowed by law; or

3.2.4.    access all or any part of gcsepod in order to build a product or service which competes with gcsepod; or

3.2.5.    use gcsepod for the benefit of any third party, including any associated body; or

3.2.6.    subject to condition 11, license, sell, rent, lease, transfer, assign, distribute, display, disclose, commercially exploit, or otherwise make gcsepod available to any third party except your users.

3.3.    You shall use all reasonable endeavours to prevent any unauthorised access to or use of gcsepod and, in the event of any unauthorised access or use, promptly notify us.

3.4.    Your rights under condition 2 are granted to you, and not to any associated body.

  1.  Acceptable use of the gcsepod website

4.1.    You must not misuse the gcsepod website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to gcsepod, the server on which gcsepod is stored or any server, computer or database connected to the gcsepod website. You must not attack the gcsepod website via a denial-of-service attack or a distributed denial-of service attack. By breaching this condition, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them and the identity of your users. In the event of such a breach, your right to use gcsepod will cease immediately.

4.2.    You may link to the gcsepod website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The gcsepod website must not be framed on any other site, nor publicly available, publicly visible or publicly accessible, nor may you create a link to any part of the gcsepod website other than the login page. We reserve the right to withdraw linking permission without notice.

  1.  Charges and payment

5.1.    You shall pay the licence fee within 14 (fourteen) days from receipt of a sales invoice from us.

5.2.    The licence fee is:

5.2.1.    payable in pounds sterling;

5.2.2.    subject to condition 5.3, non-cancellable and non-refundable; and

5.2.3.    exclusive of value added tax, which shall be added to our invoice at the appropriate rate.

5.3.    A refund will only be made if we either reject your order form and refuse to grant you a licence or if a court finds we are liable to pay damages to you as a result of being in material breach of the licence as set out in condition 10.3.1.

  1.  Services and support

6.1.    Following our acceptance of the order form and agreement with you of any special terms, we shall set up and make gcsepod available to you on and subject to the terms of the licence during the term.

6.2.    We shall use commercially reasonable endeavours to make gcsepod available 24 (twenty four) hours a day, 7 (seven) days a week, except for:

6.2.1.    planned maintenance carried out during the maintenance window of 10.00 pm to 2.00 am UK time during term time or at any time during school holidays;

6.2.2.    unscheduled maintenance performed outside normal business hours, provided that we use reasonable endeavours to give you at least 6 (six) normal business hours’ notice in advance.

6.3.    We will, as part of gcsepod and at no additional cost to you, provide you with gcsepod standard support. Our support staff will endeavour to answer by telephone any queries which you have regarding the use of gcsepod. For telephone support please call 0191 2111 999 during normal business hours. Outside normal business hours, you may use our online FAQs or may email

  1.  Intellectual property rights

7.1.    GCSEPOD is a UK registered trade mark of Soundbitelearning UK Limited (trade mark registered number 2489508).

7.2.    You acknowledge that the copyright, database rights and all other intellectual property rights in gcsepod anywhere in the world belong to us or our licensors, that rights in gcsepod are licensed (not sold) to you, and that you have no rights in, or to, gcsepod other than the right to use it in accordance with the licence.

7.3.    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way from gcsepod, unless they are designed to be modified (e.g. departmental posters) and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

7.4.    Our status (and that of any identified contributors) as the authors of content within gcsepod must always be acknowledged.

  1.  Limitation of liability and on gcsepod

8.1.    The content of gcsepod is provided without any guarantees, conditions or warranties as to its effect on grades achieved or otherwise. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

8.1.1.    all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

8.1.2.    any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with gcsepod or in connection with the use, inability to use, or results of the use of gcsepod, the gcsepod website, any websites linked to it and any content contained in it, including:    loss of income or revenue;    loss of business;    loss of profits or contracts;    loss of anticipated savings;    loss of data;    loss of goodwill; and    wasted management or office time
whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

8.2.    Condition 8.1 does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

8.3.    Subject to conditions 8.1 and 8.2, our maximum aggregate liability under or in connection with the licence, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to a sum equal to the licence fee.

8.4.    Subject to conditions 8.1, 8.2 and 8.3, our liability for infringement of third-party intellectual property rights shall be limited to breaches of rights subsisting in England and Wales.

  1.  Limitations on gcsepod

9.1.    You acknowledge and agree that gcsepod has the following limitations:

9.1.1.    the purpose of gcsepod is to assist students studying for GCSEs and using gcsepod does not guarantee that an A*-C grade at GCSE will be achieved;

9.1.2.    commentary and other materials in gcsepod are not intended to amount to advice on which reliance should be placed; we therefore disclaim all liability and responsibility arising from any reliance placed on those materials by any user of gcsepod, or by anyone who may be informed of any of its contents;

9.1.3.    we aim to update gcsepod regularly, and may change the content at any time;

9.1.4.    we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of gcsepod or to your downloading of any material from the gcsepod website, or from any website linked to it; and

9.1.5.    where the gcsepod website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  1.  Duration and termination

10.1.    The licence shall start on the date specified on the invoice and shall, unless terminated under this condition, continue for the fixed term, or, if we have agreed that you may have an evaluation licence, for the period of that evaluation licence, followed immediately by the fixed term (the term). We may agree between us to renew the licence for a further period at the end of the term. PLEASE NOTE that if you do not delete the gcsepod downloads after expiry of the term as required under condition 10.4.4, the licence will automatically renew for a further 12 (twelve) month period and you will be liable to pay a further licence fee for that period at our standard 1-year rate in force at the time. If the licence is renewed, the term shall include that renewal period as well as the initial fixed term and any evaluation licence period.

10.2.    We may terminate the licence immediately by written notice to you if:

10.2.1.    breach condition 3.2.2 (and before that, we may suspend your licence without notice); or

10.2.2.    you commit a material or persistent breach of the licence which you fail to remedy (if remediable) within 30 (thirty) days after the service of written notice requiring you to do so; or

10.2.3.    the establishment is permanently closed or is merged with another establishment.

10.3.    You may terminate the licence immediately by written notice to us if:

10.3.1.    we commit a material or persistent breach of the licence which we fail to remedy (if remediable) within 30 (thirty) days after the service of written notice requiring us to do so; or

10.3.2.    we suffer an insolvency event, meaning that we become insolvent or unable to pay our debts (within the meaning of section 123 of the Insolvency Act 1986), enter into liquidation, whether voluntary or compulsory (other than for reasons of bona fide amalgamation or reconstruction), pass a resolution for our winding-up, have a receiver or administrator manager, trustee, liquidator or similar officer appointed over the whole or any part of our assets, make any composition or arrangement with our creditors or take or suffer any similar action in consequence of our debt.

10.4.    On expiry of the licence or termination for any reason:

10.4.1.    all rights granted to you under the licence shall cease;

10.4.2.    you must cease all activities authorised by the licence but may keep any school library devices in accordance with applicable special terms; you must delete any gcsepod content held on the devices;

10.4.3.    you must pay immediately any sums due to us under the licence; you will be entitled to a refund only in the limited circumstances set out in condition 5.3; and

10.4.4.    you must delete immediately all gcsepod downloads from all computer equipment and mobile devices controlled by you and email all users that have downloaded content from gcsepod requiring them to delete all copies of gcsepod downloads they have made and certify to us that you and they have done so.

  1.  Transfer of rights and obligations

11.1.    The licence is binding on you and us, and on our respective successors and assigns.

11.2.    You may not transfer, assign, charge or otherwise dispose of your licence, or any of your rights or obligations arising under it, without our prior written consent.

11.3.    We may transfer, assign, charge, sub-contract or otherwise dispose of these this licence, or any of our rights or obligations arising under it, at any time during the term of the licence.

  1.  Third party rights

No one other than a party to this licence, its successors and permitted assignees, shall have any right to enforce any of its terms.

  1.  Notices

13.1.    All notices given by you to us must be given to Soundbitelearning UK Limited at our registered address or We may give notice to you at either the e-mail or postal address you provided to us when purchasing gcsepod.

13.2.    Notice will be deemed received and properly served immediately 24 (twenty-four) hours after an email is sent, or 2 (two) working days after the date of posting of any letter.

13.3.    In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email, that the email was sent to the specified email address of the addressee.

  1.  Events outside our control

14.1.    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the licence that is caused by events outside our reasonable control (force majeure event).

14.2.    A force majeure event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

14.2.1.    strikes, lock-outs or other industrial action;

14.2.2.    civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

14.2.3.    fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

14.2.4.    it is impossible to use railways, shipping, aircraft, motor transport or other means of public or private transport;

14.2.5.    it is impossible to use public or private telecommunications networks; or

14.2.6.    the acts, decrees, legislation, regulations or restrictions of any government.

14.3.    Our obligations to provide gcsepod under the licence will be suspended for the period that the force majeure event continues, and we will have an extension of time for performance of our obligations for the duration of that period. We will use our reasonable endeavours to bring the force majeure event to a close or to find a solution by which our obligations under this licence may be performed despite the force majeure event.

  1.  Waiver

15.1.    If we fail, at any time during the term of the licence, to insist on strict performance of any of your obligations under the licence, or if we fail to exercise any of the rights or remedies to which we are entitled under the licence, this shall not constitute a waiver of those rights or remedies and shall not relieve you from compliance with your obligations.

15.2.    A waiver by us of any default shall not constitute a waiver of any subsequent default.

15.3.    No waiver by us of any of these terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

  1.  Severability

If any condition (or part condition) of the licence is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, that condition (or part condition) will to that extent be severed from the remaining conditions which will continue to be valid to the fullest extent permitted by law.

  1.  Entire agreement

17.1.    The licence constitutes the whole agreement between us and supersedes any previous arrangement, understanding or agreement between us, relating to the licensing of gcsepod.

17.2.    We each acknowledge that, in entering into the licence, neither of us relies on any statement, representation, assurance or warranty (representation) of any person (whether a party to the licence or not) other than as expressly set out in the licence.

17.3.    Each of us agrees that the only rights and remedies available to us arising out of or in connection with a representation shall be for breach of contract as provided in the licence.

17.4.    Nothing in this condition shall limit or exclude any liability for fraud.

  1.  Definitions and interpretation

18.1.    The definitions and rules of interpretation in this condition apply in this licence, unless the context otherwise requires.

associated body any subsidiary or holding company or contractor of yours, any local education authority, or any other schools, colleges or other educational establishment, whether federated or otherwise associated with you in any way
evaluation licence a free licence to evaluate gcsepod for such period and on such special terms as we stipulate
fixed term the fixed term (of 1 year, 2 years or 3 years) that you select on the order form
force majeure event is defined in condition 14.1
gcsepod our gcsepod products described on and available from the gcsepod website (or direct from us in the case of the school library iPod licence)
gcsepod downloads downloads of content from gcsepod
gcsepod website any webpage and/or associated functionality which may be accessed via the domain * (or such other address as we notify to you from time to time)
insolvency event is defined in condition 10.3.2
licence the licence to you of gcsepod comprising the terms, the order form and any special terms
licence fee the licence fee for the fixed term
login page the page to which users will be directed to enable them to register or sign into their educational establishment account.
normal business hours the hours of 9 am to 5 pm Monday to Friday (excluding bank holidays)
order form your completed gcsepod order form which we have accepted
registered user a user that registers to download content from gcsepod
remote user a user with remote access to gcsepod
representation is defined in condition 17.2
school library device an iPod or similar mobile device pre-loaded with gcsepod content for loan from your school library
special terms special terms agreed between us for the supply of non-standard gcsepod products including an evaluation licence, an individual subject streaming licence or a school library device
term the duration of the licence, defined in condition 10.1
terms these standard licence terms
updates additions or changes to the current library of gcsepod content to reflect new content included in either current or new UK examination board specifications
user any of your teachers or students which you have authorised to use gcsepod
we Soundbitelearning UK Limited, company number 05921961
you / the establishment the school or college or other educational establishment named on the order form.

18.2.    References to conditions are to the conditions of the licence.

18.3.    Condition headings shall not affect the interpretation of the licence.

18.4.    References to the singular includes the plural and vice versa.

18.5.    A reference to any party shall include that party’s personal representatives, successors and permitted assigns.

18.6.    Any obligation on a party not to do something includes an obligation to not to allow that thing to be done.

18.7.    Any words following the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

  1.  Law and jurisdiction

The licence, its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and we each submit to the non-exclusive jurisdiction of the courts of England and Wales.